88cash Privacy Policy — Your Information Is Completely Safe With Us

88cash is a trusted online gaming platform built for users in Bangladesh. We believe your personal information belongs to you alone. This privacy policy sets out, with full transparency, exactly what data we collect, why we collect it, and where it goes.

This policy applies to the 88cash website, mobile app, and all related services. Our Terms and Conditions is a supplement to this policy. Whenever our privacy policy changes, we will notify you via a notice on the platform.

Our goal is to provide a safe and enjoyable gaming environment where you can play with peace of mind, without worrying about the security of your information.

88cash only collects the information strictly necessary to provide our services. We never ask for data beyond what is needed.

In addition to the information you provide directly during registration, certain technical data is collected automatically while you use the platform — primarily to ensure security and maintain service quality.

88cash uses the information we collect only for the purposes stated below. If we ever need to use it for anything else, we will obtain your consent beforehand.

• Account Management: To verify registration, login, and account security.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Identity Verification: For fraud prevention and age verification (KYC).
• Customer Support: To resolve your complaints and queries.
• Service Improvement: To improve your experience on the platform.
• Promotions: To send you personalized offers and bonuses (you can opt out at any time).
• Legal Obligations: To comply with regulatory authority requirements.

88cash takes great care when it comes to sharing your information. Your data is never disclosed to outside parties except in the specific cases outlined below.

• Payment Processors: Payment service providers such as Mobile Banking, Nagad, and Rocket receive the information needed to complete transactions.
• Game Providers: Licensed game providers receive only the information necessary to operate their games.
• Security Agencies: Regulatory authorities may be notified if fraud or money laundering is suspected.
• Legal Obligations: We may be required to disclose information under a court order or government directive.

Beyond the cases listed above, your information is never sold, rented, or exchanged with any third party. All service providers affiliated with us are contractually bound to comply with 88cash's privacy policy.

The 88cash website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics Cookies: Used to understand platform usage and improve our services.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

88cash uses industry-standard security technology to protect your data. Our systems are monitored around the clock, 24 hours a day.

• All communication between you and our servers is secured via SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available — enable it to keep your account secure.
• Regular security audits and penetration testing are conducted.
• Automatic alerts are sent when suspicious login attempts or unusual activity are detected.

As an 88cash user, you have important rights over your personal information. To exercise any of these rights, please contact our customer support.

• Right to Know: You can request to see what personal information we hold about you.
• Right to Rectification: You may request that inaccurate or outdated information be updated.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Portability: You can download a copy of the data we hold about you.
• Right to Object: You can opt out of marketing communications at any time.

Rights requests are typically processed within 30 days. Complex cases may take longer, but we will keep you informed throughout.

88cash strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a child or minor registers on the platform by mistake and we identify this, the account will be closed immediately and all associated data permanently deleted. If a parent or guardian becomes aware of their child's account, please contact our customer support without delay.

88cash may update this privacy policy at any time. When changes are made, we will post a notice on the platform and update the "Last Updated" date at the top of this page.

For significant changes, a notification will be sent directly to your registered email address. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us.

• Email: [email protected]
• Live Chat: Available on the platform after logging in
• Hours: 7 days a week, 24 hours a day

To find out more, visit our FAQ Page and Responsible Gaming Visit the page.